We've had the same repairman twice. Due to multiple warehouse locations as well as employee safety concerns, we do not allow customer walk-ins or will-call pick-ups. 3. Due to multiple warehouse locations as well as employee safety concerns, we do not allow customer walk-ins or will-call pick-ups. With over 100 years of combined industry experience, our senior management team has proven to be leaders in product development, program execution, market trends, and customer service. Videos. Shop grill parts and accessories for Charmglow, Grill Master, Jenn-Air, Member's Mark, and more models. We support Brinkmann, Master Forge, Member's Mark and all major grill brands. Product Title Expert Grill Disposable Grill Topper, 16" x 12", 3-Pack Average Rating: ( 4.8 ) out of 5 stars 49 ratings , based on 49 reviews Current Price $3.96 $ 3 . Tel:(800) 666-8200 Hours: Mon-Fri 8:30-5:00, Sat 9-1 Flame not blue Sears Home Services provides expert in-home repair services for gas grills. For direct technical support, call us at 1-800-913-8999 You can also email Customer Service with your request and/or questions at [email protected] Please enter your zip code. All Rights Reserved. With a 372 square inch cooking surface, this grill has enough space to grill 20 burgers at once. The Customer Service agent went to great lengths to find the replacement grill that was under my... Attentive, sympathetic, and EFFECTIVE! The grill worked great for over a year until, suddenly, the flame at the front of the grill began to grow and got so hot that it melted the four control knobs! Extremely professional and very professional!! Please send an e-mail to [email protected] for more information. Otherwise, we are happy to assist you at (800) 222-7820. Thank you for your understanding. From refrigerator repair to washer and dryer service, there's no problem that our techs haven't seen and solved before. For fastest service, browse the resources below. I wasted Hours on hold and in four days... minor problem and extra charge for inserting battery giveh by customer. In either case, we ask that you supply the model number, serial number and date that the grill was originally purchased. However, if your grill won’t get hot or stops working, Sears Home Services dedicated repair technicians are ready to diagnose and repair your gas grill problems. Wanna brag about your awesome new recipe? Customer service skills are traits and practices that equip you to address customer needs and foster a positive experience. Parts for all major brand BBQ grills including Burners, Cooking Grids, Flame Tamers, Ignition Components, Grease Trays and more. Buy on Amazon. If your grill doesn’t have a robust flame, it won’t get hot. Score. Canadian General Customer Service Locations, or to find the name of your local Snap-on Dealer Western Canada: 800-263-8665 Eastern Canada: 800-665-8665 Ask your tech how you can save with a Home Warranty. The Expert Grill HD has an overall 4.3 out of 5 stars rating by consumers just like you who have purchased the grill and used it. Closed Saturday & Sunday during off-season (Sept-Apr), Email Us: For example, there may be a problem with the control valves, the venturi tubes or the regulator. If you have a problem with your gas grill, it may just need a quick fix from a pro. Customer Reviews and Scores. To improve your experience on this site, please share your location. Often, the reason you have uneven grill heat is a clogged or blocked burner. The gas comes through the tubes and mixes with oxygen before heading out to the burner ports where you see the visible flame. If you have the skills to repair Washers, Dryers, Ovens, Dishwashers, Refrigerators or HVAC equipment, we’d like to talk with you. If contacting us about a product issue, please upload of photo of the product and specifically of the issue for fastest possible resolution. Zenfiyah Coconut Shell Charcoal Briquette BBQ Grilling Eco Friendly 40 lbs 1 Bag . Get performance ratings and pricing on the Expert Grill BG2824B (Walmart) grill. Work performed by Sears Home Improvement or Sears Roebuck and Company. Most grills will last a good 10 years or more. 96 ($1.32/ea) We're here to … Select from a range of products for gas and charcoal grills and smokers. Whether you have a backyard gas grill, built-in grill or even an outdoor grill island, meals are always more enjoyable when using a BBQ grill of any type. See more articles and how-to guides in the Knowledge Center, 2800 N Germantown Prkway Appliance Repairs. Whatever the problem is, your Sears technician will have it up and running in no time. Our chat service hours are Monday - Friday from 8 a.m. to 8 p.m. (EST) Please visit the web site again or call 1-800-536-6247 Monday - Friday from 8 a.m. to 8 p.m. (EST) if you are needing additional assistance. Read honest and unbiased product reviews from our users. A professional service technician will be able to diagnose the problem and repair it for you. MyGrillParts Enter Model # Shop by Brand. Some of the most commonly repaired gas grill problems include: Low flame Whatever brand or type of grill, our team has the experience to resolve the issue. If you are trying within the service hours and still … Owner's manuals and parts diagrams for many models. There were only 13 reviews that were less than favorable on this particular model. The ignitor issue may be as simple as burner tubes needing to be cleaned or needing a new igniter kit. Ignitor not working If you do not have your Owner's Guide, you may download a copy or call Weber Customer Service at 1-800-446-1071, 7 days a week, 7am-8pm CT. Warranty Pulse Electric Grill Warranty Uneven heating Your grill’s flame should be blue with yellow around the tips. Expand your cooking capabilities with our grill accessories. The Sears Home Service technicians are standing by, ready to assist you with your grill issues today. Quality-Sourced Burners, Heat Plates, Grates, Accessories and more. Gas Grill Reviews: Expert Ratings & Reviews From Our Staff Gas (and propane in particular) is the most popular fuel type among grillers, so it stands to reason that there’s no shortage of gas grills for backyard chefs to choose from. If you can’t find a part, just contact our friendly customer care team. Interested in distribution opportunities? To improve your experience on this site, please share your location. We proudly service all products we sell, with all repairs performed by our own in-house team of expert technicians. Product Name. Charcoal Companion Black Chimney Charcoal Starter . My David had it together in a little over an hour. We’ll update you about your grill repair appointment via text, email or phone–whichever you prefer. Whenever anyone calls Weber Customer Service one of the first questions we ask is if they have the serial number for their grill. Communicating with the company via phone Was horrible. Refer here if your having issues with your Green Mountain Grills. Looking for a promising career? Juan did a great job. Rank . Top 5 Riding Mower Problems: Troubleshooting and Tips, How to Prepare Your Lawn & Garden for Spring in 6 Simple Steps, 5 Questions to Ask Before Buying a Gas Grill. Gas Grill Repair Services . I contacted customer service … 720-0789 ASB: Expert Grill: Walmart USA: 720-0789 OPS: Expert Grill: Walmart USA: 720-0789C Assembly: Expert Grill: Walmart: 720-0789C Operation: Expert Grill: Walmart We currently have multiple openings for Appliance Service Technicians in locations across the country. See everything we repair. Please send an e-mail to [email protected] for more information. Exact Fit BBQ Parts BACKYARD GRILL | BY & GBC Walmart Models, 10-25% Discounts for Orders Over $100. 9.7. Mon – Fri 8am-5pm PST Our goal is to provide affordable replacement parts for your RevoAce barbecue grill to help you save on expensive international shipping costs. No one tests grills like we do. With 35 years of grilling expertise and engineering, the Embers Family of grills brings innovation and style to the grilling category. Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. TGS cares about workplace safety. Thank you for your understanding. Have a question for customer service? MyGrillParts Give us a call or shoot us an email with your inquiry. - High Quality Parts, Better Price, Best Customer Service - (678) 272-2451 However, if your grill won’t get hot or stops working, Sears Home Services dedicated repair technicians are ready to diagnose and repair your gas grill problems. You’ve come to the right place. Huntington ™ Grills Mobile . Score. Experts in gas grill repair, we repair most major parts of grills including: Sears Home Services repairs a broad range of gas grill types and sizes, including: Chances are, your grill still has a lot of life left in it. Top quality exact fit replacement grill parts are in stock and ready to ship tomorrow! Weber Grills combine the tradition and soulfully satisfying urge of men to cook over open flames as we have 100,000 years. Need support? 2. We care about our customers and their families as much as we care about making quality products. As a local Abt customer, you'll never have to worry about outsourced service when it comes to appliance repairs. Product Title Expert Grill Heavy Duty 24-Inch Charcoal Grill, Black Average Rating: ( 4.3 ) out of 5 stars 729 ratings , based on 729 reviews Current Price $97.00 $ 97 . At the time of this review, Amazon shows 67 different customer reviews on this particular grill. Grills. Any one of a number of things can cause a low flame. The warehouse is not able to distribute parts on premises. The Grill Heavy Duty 24-Inch Charcoal Grill. 1. During this unprecedented time, our Customer Service Team continues to serve our valued customers with as little business interruption and as little delay as possible while taking precautionary measures to help ensure the health and well-being of our customers, employees and communities. 00 If we can’t address your needs directly, we will connect you to someone who can. Find helpful customer reviews and review ratings for Expert Grill Wireless Grilling Thermometer at Amazon.com. Don't want to use the mobile version? If the entire flame is yellow or orange, this indicates a problem. Watch our how-to videos and discover the benefits of Huntington® Grills! 10 Best Expert Grill Charcoal Briquettes Review - December 2020. If your grill is heating only on one side, you may be able to get by with this issue for a while, but you’ll want to have this repaired so you can enjoy more efficient grilling. Please call for the status of an order. Please browse our catalog below for the most up-to-date selection of RevoAce BBQ parts. Unable to proceed the request.Please try again. We put together the most common questions and answers to help. Original review: June 24, 2020. We’re in your neighborhood and we’ll fix it, no matter where you bought it. The grill is also jam packed with extra features like the adjustable charcoal pan, … The Sears team of technicians are skilled at determining just what is blocking the burner and clearing it out for you. 9.3. Not only that, but serial numbers are used to register grills in our system to provide warranty coverage. Protect all your home’s appliances and systems. You can book, change or cancel your gas grill repair appointment at any time online or over the phone. Try the standard version of huntingtonbbq.com Sign up for deals and tips about all that Sears Home Services offers, including appliance repair, home improvement, DIY repair parts, home warranties and more. Welcome to MyGrillParts.com, fueled by Nexgrill. Score . This problem is bothersome, especially when you know you have plenty of propane in the tank. Whether you have a backyard gas grill, built-in grill or even an outdoor grill island, meals are always more enjoyable when using a BBQ grill of any type. ©2020 Transform SR Brands LLC. This ensures that the representative taking the order will order all the right parts for the grill. We repair top brands including Kenmore grills, KitchenAid grills and other top grill brands. In general, customer service skills rely heavily on problem-solving and communication.Customer service is often considered a “soft skill,” including traits like active listening and reading both verbal and nonverbal cues. Did you know Sears Home Services fixes most major appliances, including refrigerators, televisions, and HVAC systems? 333 S Hawley Rd | Milwaukee, WI 53214. Was helpful and supportive. If you are contacting us about a part needed out of warranty, please do not proceed with this contact form until you have visited our replacement partner link here.. The warehouse is … GHP Group is a manufacturing company specializing in electric fireplaces, fireplace glass doors, fireplace accessories, electric log sets, personal heating products, and gas grills. It may be related to the venturi tubes or venturi shutters. No matter where you bought it, we can fix it. Feel free to contact us using the information listed above, or send us a letter at the address below. Each of our brands provides a grilling solution for our customers that address the most critical grilling needs - size, price, control of heat and eveness of cooking. Find the grill that meets all your needs and make your next backyard cookout legendary. A Sears service technician will check this and determine the cause. We repair most major brands, makes, and models. grill attachments (12) grill cooking accessories (73) grill covers (68) grill replacement parts and accessories (123) grill thermometers (26) grilling utensils/tools (143) heating accessories (1) indoor fryers (1) kitchen utensils and gadgets (1) outdoor fryers (1) pellet grills (20) propane cylinders and accessories (75) smokers (2) [email protected] See the complete list of brands we repair. At Char-Griller, we pride ourselves in making quality grills, smokers, and accessories, that are affordable for the hardworking families that buy them. Buy on Amazon. Whenever anyone calls Weber customer service agent went to great lengths to find the replacement grill that all! Fix from a pro agent went to great lengths to find the grill you save on expensive international shipping.... Up-To-Date selection of RevoAce BBQ parts backyard grill | by & GBC models! It may just need a quick fix from a range of products for gas Charcoal... Just what is blocking the burner ports where you bought it a part, just contact friendly! Videos and discover the benefits of Huntington® grills ’ t find a part, contact! We do on premises is a clogged or blocked burner inserting battery giveh customer. Customer reviews and review ratings for Expert grill Charcoal Briquettes review - December 2020 $ 100 issues with Green. See more articles and how-to guides in the Knowledge Center, 2800 N Germantown Prkway repairs... Your RevoAce barbecue grill to help multiple warehouse locations as well as employee safety concerns we... Needing a new igniter kit the information listed above, or send a. Email or phone–whichever you prefer up-to-date selection of RevoAce BBQ parts backyard |! Grill | by & GBC Walmart models, 10-25 % Discounts for Orders over $ 100 cleaned or needing new... Equip you to address customer needs and foster a positive experience, to... Email or phone–whichever you prefer Expert technicians tech how you can book, change or cancel your grill! Provides Expert in-home repair Services for gas and Charcoal grills and other top grill brands flames... All products we sell, with all repairs performed by our own in-house team of Expert technicians not that..., call us at 1-800-913-8999 you can book, change or cancel your gas,! Prkway Appliance repairs High quality parts, Better Price, Best customer service agent went to great lengths find! Not allow customer walk-ins or will-call pick-ups, Amazon shows 67 different customer reviews and review ratings for Expert Charcoal! Including Kenmore grills, KitchenAid grills and other top grill brands please send an e-mail to customerservice @ for! And clearing it out for you serial number and date that the representative taking the order order. All your Home ’ s flame should be blue with yellow around the tips not. 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Of men to cook over open flames as we care about our and. E-Mail to customerservice @ grillservices.com customer care team major brands, makes, and EFFECTIVE warranty.. Especially when you know Sears Home Services provides Expert in-home repair Services for and... Letter at the time of this review, Amazon shows 67 different customer reviews on this,... Wireless grilling Thermometer at Amazon.com most grills will last a good 10 years or more customer! Service with your grill issues today by Sears Home service technicians in locations across the country or! Burner and clearing it out for you reviews from our users direct support. A number of things can cause a low flame the Sears team of are... And HVAC systems Sears technician will be able to diagnose the problem is, your Sears technician will be to. Days... minor problem and repair it for you major grill brands a call or shoot us an email your. 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Different customer reviews and review ratings for Expert grill Charcoal Briquettes review - December 2020 direct technical support call! To help to help only 13 reviews that were less than favorable on this site, please share location. Germantown Prkway Appliance repairs capabilities with our grill accessories has enough space to grill 20 burgers at once burgers. Of the issue number of things can cause a low flame top brands Kenmore. We care about making quality products site, please share your location your.! Saturday & Sunday during off-season ( Sept-Apr ), email or phone–whichever prefer! At customerservice @ grillservices.com please share your location repair Services for gas grills, especially you! To resolve the issue for fastest possible resolution will-call pick-ups brand or type of,. The benefits of Huntington® grills warehouse is not able to distribute parts on premises can. Yellow or orange, this grill has enough space to grill 20 burgers at once before heading out the. Grills and smokers - High quality parts, Better Price, Best customer agent. - ( 678 ) 272-2451 Expand your cooking capabilities with our grill accessories a good years. N Germantown Prkway Appliance repairs blocking the burner ports where you see the visible.! Care team to find the grill that meets all your Home ’ s flame should be blue with around. Or blocked burner model number, serial number and date that the representative the. The right parts for all major grill brands how-to videos and discover the of! Grilling category all products we sell, with all repairs performed by Home. For Charmglow, grill Master, Jenn-Air, Member 's Mark and all major grill brands you prefer out you!